Issues with Astropulse

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Prometh

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Message 1576725 - Posted: 23 Sep 2014, 23:22:30 UTC
Last modified: 23 Sep 2014, 23:24:29 UTC

Hello. I'm having issues with Astropulse - every Astropulse task is ending with an error. SETI and Einstein@Home are working ok for me. Example how the task page for such problematic task looks like: http://setiathome.berkeley.edu/result.php?resultid=3749920684

Also, while doing such a task, I get this message in the Event Viewer (don't know how it's called in English, since I'm using Polish localization of BOINC Manager):
2014-09-24 01:12:56 | SETI@home | Task ap_03no08ae_B1_P0_00043_20140922_07826.wu_2 exited with zero status but no 'finished' file. If this happens repeatedly you may need to reset the project.


I tried reseting the project (no result) and checked my graphic card drivers and other drivers.

My BOINC Manger version: 7.2.42 (x64)
My computer specs:
Windows 7 Professional x64
Intel Core 2 Duo P8600 2.4 GHz
ATI Mobility Radeon HD 3650

I would be grateful if you could help me with that problem.
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Message 1576731 - Posted: 23 Sep 2014, 23:33:08 UTC - in response to Message 1576725.  

you may have to wait there seems to be a problem at seti

but try restarting the computer also how many units are you trying to do on that rig at one time
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Message 1576733 - Posted: 23 Sep 2014, 23:35:37 UTC - in response to Message 1576725.  

Looks like it could be your video Driver. One of the others will be able to help you with which driver number you need.
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Message 1576747 - Posted: 23 Sep 2014, 23:55:16 UTC - in response to Message 1576725.  
Last modified: 24 Sep 2014, 0:11:56 UTC

Hello. I'm having issues with Astropulse - every Astropulse task is ending with an error. SETI and Einstein@Home are working ok for me. Example how the task page for such problematic task looks like: http://setiathome.berkeley.edu/result.php?resultid=3749920684

Also, while doing such a task, I get this message in the Event Viewer (don't know how it's called in English, since I'm using Polish localization of BOINC Manager):
2014-09-24 01:12:56 | SETI@home | Task ap_03no08ae_B1_P0_00043_20140922_07826.wu_2 exited with zero status but no 'finished' file. If this happens repeatedly you may need to reset the project.


I tried reseting the project (no result) and checked my graphic card drivers and other drivers.

My BOINC Manger version: 7.2.42 (x64)
My computer specs:
Windows 7 Professional x64
Intel Core 2 Duo P8600 2.4 GHz
ATI Mobility Radeon HD 3650

I would be grateful if you could help me with that problem.

driver: 1.4.1734

You are using a Legacy card with the Legacy Driver, which will not work with the only Legacy App your card can use. I known....but, the Legacy App AstroPulse v6 v6.08 (cal_ati) will not work with that driver. You need to remove the Driver with Display Driver Uninstaller and install Catalyst 12.4 or Older. Don't know why it sent you AstroPulse v6 v6.06 (opencl_ati_nocal_100), that App will not work...at all.

Display Driver Uninstaller - https://forums.geforce.com/default/topic/550192/geforce-drivers/wagnard-tools-ddu-gmp-tdr-manupulator-updated-09-22-14-/
Catalyst 12.4 - http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=12.4

If it still doesn't work you need to find the ProgramData/BOINC/projects/setiathome.berkeley.edu Folder and delete the files ending in .bin, .bin_v6 and .wisdom so new ones can be created.
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Message 1576749 - Posted: 23 Sep 2014, 23:56:20 UTC

yep sorry can't help i don't use ATI and well until the progect servers start working properly you may have to wait the guys that can mite be busy at the moment .
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Message 1577012 - Posted: 24 Sep 2014, 11:46:30 UTC
Last modified: 24 Sep 2014, 12:04:48 UTC

You are using a Legacy card with the Legacy Driver, which will not work with the only Legacy App your card can use. I known....but, the Legacy App AstroPulse v6 v6.08 (cal_ati) will not work with that driver. You need to remove the Driver with Display Driver Uninstaller and install Catalyst 12.4 or Older. Don't know why it sent you AstroPulse v6 v6.06 (opencl_ati_nocal_100), that App will not work...at all.

Display Driver Uninstaller - https://forums.geforce.com/default/topic/550192/geforce-drivers/wagnard-tools-ddu-gmp-tdr-manupulator-updated-09-22-14-/
Catalyst 12.4 - http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=12.4

If it still doesn't work you need to find the ProgramData/BOINC/projects/setiathome.berkeley.edu Folder and delete the files ending in .bin, .bin_v6 and .wisdom so new ones can be created.


Unfortunately, 12.4 Catalyst from AMD site can't be installed for Toshiba notebook (which I have). After installing Catalyst Install Manager I don't even have option to install Catalyst Control Center. And the only driver I found on Toshiba's website was: http://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory=2&selFamily=2&selSeries=153&selProduct=819&selShortMod=null&language=13&selOS=30&selType=11&yearupload=&monthupload=&dayupload=&useDate=null&mode=allMachines&search=&action=search&macId=&country=all&selectedLanguage=13&type=11&page=1&FROM=windows7&ID=69736&OSID=30&driverLanguage=42
However, Catalyst 13.9 (the newest aviable for my card) installs without any problems. It seems like 12.4 and older versions (I guess, since 12.2 didn't work too) can't be used on my notebook.
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Message 1577064 - Posted: 24 Sep 2014, 13:51:42 UTC - in response to Message 1577012.  

You are using a Legacy card with the Legacy Driver, which will not work with the only Legacy App your card can use. I known....but, the Legacy App AstroPulse v6 v6.08 (cal_ati) will not work with that driver. You need to remove the Driver with Display Driver Uninstaller and install Catalyst 12.4 or Older. Don't know why it sent you AstroPulse v6 v6.06 (opencl_ati_nocal_100), that App will not work...at all.

Display Driver Uninstaller - https://forums.geforce.com/default/topic/550192/geforce-drivers/wagnard-tools-ddu-gmp-tdr-manupulator-updated-09-22-14-/
Catalyst 12.4 - http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=12.4

If it still doesn't work you need to find the ProgramData/BOINC/projects/setiathome.berkeley.edu Folder and delete the files ending in .bin, .bin_v6 and .wisdom so new ones can be created.


Unfortunately, 12.4 Catalyst from AMD site can't be installed for Toshiba notebook (which I have). After installing Catalyst Install Manager I don't even have option to install Catalyst Control Center. And the only driver I found on Toshiba's website was: http://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory=2&selFamily=2&selSeries=153&selProduct=819&selShortMod=null&language=13&selOS=30&selType=11&yearupload=&monthupload=&dayupload=&useDate=null&mode=allMachines&search=&action=search&macId=&country=all&selectedLanguage=13&type=11&page=1&FROM=windows7&ID=69736&OSID=30&driverLanguage=42
However, Catalyst 13.9 (the newest aviable for my card) installs without any problems. It seems like 12.4 and older versions (I guess, since 12.2 didn't work too) can't be used on my notebook.

Getting newer drivers for notebooks has always been a pain. With NV & ATI stating "Check with your notebook maker for a new driver". So in the past for my HD6370m I would download the newest Cat package & modify the inf from a related GPU to match the PNPID of my mobile GPU. With the last two updates they have included my mobile GPU in the normal Cat package.
Looking through the .inf files for various drivers from 11.12 to 12.4 the oldest mobile GPU I come across the the HD5000 series. In Cat 13.9 I don't see any mention of the RV635 or and HD 3000 series GPU. So I'm not sure if that only installed a new Catalyst Control Center for you, or what is going on with that. At present it looks like your machine does not have a GPU detectable by BOINC.
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Message 1577126 - Posted: 24 Sep 2014, 16:16:02 UTC - in response to Message 1577012.  
Last modified: 24 Sep 2014, 17:06:28 UTC

You are using a Legacy card with the Legacy Driver, which will not work with the only Legacy App your card can use. I known....but, the Legacy App AstroPulse v6 v6.08 (cal_ati) will not work with that driver. You need to remove the Driver with Display Driver Uninstaller and install Catalyst 12.4 or Older. Don't know why it sent you AstroPulse v6 v6.06 (opencl_ati_nocal_100), that App will not work...at all.

Display Driver Uninstaller - https://forums.geforce.com/default/topic/550192/geforce-drivers/wagnard-tools-ddu-gmp-tdr-manupulator-updated-09-22-14-/
Catalyst 12.4 - http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=12.4

If it still doesn't work you need to find the ProgramData/BOINC/projects/setiathome.berkeley.edu Folder and delete the files ending in .bin, .bin_v6 and .wisdom so new ones can be created.


Unfortunately, 12.4 Catalyst from AMD site can't be installed for Toshiba notebook (which I have). After installing Catalyst Install Manager I don't even have option to install Catalyst Control Center. And the only driver I found on Toshiba's website was: http://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory=2&selFamily=2&selSeries=153&selProduct=819&selShortMod=null&language=13&selOS=30&selType=11&yearupload=&monthupload=&dayupload=&useDate=null&mode=allMachines&search=&action=search&macId=&country=all&selectedLanguage=13&type=11&page=1&FROM=windows7&ID=69736&OSID=30&driverLanguage=42
However, Catalyst 13.9 (the newest aviable for my card) installs without any problems. It seems like 12.4 and older versions (I guess, since 12.2 didn't work too) can't be used on my notebook.

display-20091102092249.zip
That driver should work with AstroPulse v6 v6.08 (cal_ati). It appears to be Catalyst 9.11. As long as it's older than 12.6 and has ATI CAL it should work. The NEW Legacy Drivers Will NOT Work with AstroPulse v6 v6.08 (cal_ati). I've seen some pretty old drivers work with AstroPulse v6 v6.08 (cal_ati), it's the new ones that don't work. When you go Backwards with the driver it's important to use Display Driver Uninstaller as the Older driver will fail to overwrite parts of the Newer driver. You don't have that problem installing a Newer driver, just the Older ones.
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Prometh

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Message 1577401 - Posted: 24 Sep 2014, 23:43:37 UTC
Last modified: 24 Sep 2014, 23:44:11 UTC

@HAL9000
Looking through the .inf files for various drivers from 11.12 to 12.4 the oldest mobile GPU I come across the the HD5000 series. In Cat 13.9 I don't see any mention of the RV635 or and HD 3000 series GPU. So I'm not sure if that only installed a new Catalyst Control Center for you, or what is going on with that. At present it looks like your machine does not have a GPU detectable by BOINC.

Well, on the AMD site it asked me to choose my graphic card series and exact model - and then I got Cat 13.9 as the newest compatibile driver. And when I tried to install it, there was an option to install Catalyst Control Center (which was absent in 12.4 and 12.2, with them I could only install Catalyst Installation Manager). I don't know what wizardry is that, but that's how it looks.

@TBar
Thanks a lot, that driver have done the trick, now Astropulse task is being computed without any problems. And that Display Driver Uninstaller is a handy tool, which I haven't known before.

And I also want to thank everybody who paid attention to my problem, I am grateful.
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Message 1577464 - Posted: 25 Sep 2014, 4:27:16 UTC - in response to Message 1577401.  

@HAL9000
Looking through the .inf files for various drivers from 11.12 to 12.4 the oldest mobile GPU I come across the the HD5000 series. In Cat 13.9 I don't see any mention of the RV635 or and HD 3000 series GPU. So I'm not sure if that only installed a new Catalyst Control Center for you, or what is going on with that. At present it looks like your machine does not have a GPU detectable by BOINC.

Well, on the AMD site it asked me to choose my graphic card series and exact model - and then I got Cat 13.9 as the newest compatibile driver. And when I tried to install it, there was an option to install Catalyst Control Center (which was absent in 12.4 and 12.2, with them I could only install Catalyst Installation Manager). I don't know what wizardry is that, but that's how it looks.

@TBar
Thanks a lot, that driver have done the trick, now Astropulse task is being computed without any problems. And that Display Driver Uninstaller is a handy tool, which I haven't known before.

And I also want to thank everybody who paid attention to my problem, I am grateful.

I forgot that they like to make it confusing and release separate "legacy" packages with the name Cat version.

Legacy Cat 13.9
Display Driver ver. 8.97.100.11
OpenCL(tm) Driver 10.0.937.2
Catalyst Control Center 2013.0429.2312.39747

vs

Standard Cat 13.9
Display Driver ver. 13.152
OpenCL(tm) Driver ver. 10.0.1268.1
Catalyst Control Center ver. 2013.0830.1943.33589

It looks like your machine is happy now & that is the important part.
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Message boards : Number crunching : Issues with Astropulse


 
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